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Erase My Data

Please read the information below, fill in the form and submit
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You have the right to request that your personal data is deleted and any processing stopped. Please be aware that there are some cases where it is not possible to delete your data however, we will contact you directly to explain this in more detail, for example, if you have an active subscription we cannot delete information for the duration of the active subscription.

We will email you with a confirmation link to complete the request. We will not initiate the request unless you follow the confirmation link in the email.

TotalAV™ have 1 month to respond to your query however, we will endeavour to fulfil your request as soon as possible.

Email Address*
Customer ID
First Name*
Last Name
First line of address
Zip or Postal Code*
Country
Phone number

Money-Back Guarantee

We're so confident that you won't want to leave TotalAV™, we'll give you your money back if you do.

During the first 30 days for annual or 14 days for monthly subscriptions, if you decide TotalAV™ isn't for you, we'll refund your subscription fees in full. Your satisfaction is our top priority, and we’re so confident that you’ll be pleased with our services:

  • How easy it is to protect your devices
  • 24x7 customer phone support available

For full information on our Refund and Cancellation Policy including how to cancel please click here.

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